customer service
The day I was mistakenly charged $27,500 on my Amex
Wed, 2008-01-16 16:10 — maki
Now I can chuckle at it but back then, it wasn't nice. One of the big brouhahas yesterday was that Dreamhost, a popular web site hosting service, made a pretty stupid billing error that caused their customers to be erroneously billed millions of dollars.
